Friday 16 October 2020

Improve customer experience with automated car parking systems

We've all experienced the parking space crunch! We've all wasted time and fuel circling buildings and parking lots hunting for the vacant parking spot. There may even have been times when you decided to go shopping to the local mall, found all parking spots occupied, and in frustration, decided to go back home.

In today's rapidly growing urban centres, with the exponential rise in car ownership, parking has become a real problem, getting more and more daunting with time. In many cities worldwide, private vehicle usage is being restricted; in others, cars are banned from entering the commercial districts.

Parking and the retail experience

Traffic congestion and insufficient parking space have become major challenges in many cities around the world. There is research and statistics to show how many hours the average commuter spends trying to find parking space.

This definitely impacts prospective customers. They will be in an annoyed mood before they have even entered your store. Retailers are well aware of how one bad experience affects customers. With customers growing more demanding every day, and the burgeoning options available, one negative experience can drive your customer away for good.

What's even worse, a dissatisfied customer can affect many others - thanks to the growing use of social media to air one's grievances. It is therefore imperative to ensure that customers have convenient parking spaces when they decide to visit your mall or store.

By providing convenient parking, retailers can mitigate the risk of losing customers. In many cases, parking space plays a positive role, persuading customers to choose one mall over the other. Parking facilities will prompt customers to mention it in their reviews thereby giving your business free ‘word of mouth’ publicity.   

Parking is thus an important element of the customer experience. It is essential for store owners to provide sufficient parking. For mall developers, provision of parking spaces will raise your market value, as brands will base their buying/leasing decision on availability of parking space.

Wohr’s car parking systems can help

Wohr is the leading manufacturer of car parking system in India. Wohr has installed over one lakh parking spaces across India – more than any other car parking system manufacturer.  

To alleviate parking problems in India's urban centres, for both commercial and residential developments, Wohr's car parking systems offer a real solution. Wohr's multi-level car parking systems and automatic car parking systems are growing in popularity as they offer optimum utilisation of space, low construction cost, low maintenance costs, and safe, sturdy working for years.

Wohr offers the most extensive range of multi level car parking solutions for customers. Stack parking systems, puzzle parking systems, tower parking systems, platform parking systems – just name the type of automatic car parking system or semi-automated car parking system, and Wohr has it. Innovations brought to market such as the Combilift, Parksafe and the recent Turntable represent Wohr's engineering knowhow and relentless passion for newer and better car parking solutions.  

In fact, architects, builders and developers are consulting Wohr in the planning stage of their projects so that Wohr can deliberate on the brief and come up with the most suitable, cost-effective car parking solutions.  

Many of Wohr’s automated car parking systems are fully automatic and use the latest RFID technology whereby the check in and checkout time for the vehicle can be reduced, and wherever applicable, an automated payment system can be incorporated.

For retail stores, malls and commercial hubs who want to enhance customer experience, Wohr is the go-to parking system manufacturer India. With 6 decades of experience, globally proven expertise, German engineering and safety standards, Wohr car parking solutions spell dependable quality, reliability and durable service in a class apart. 


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